The Pennsylvania Office of Consumer Advocate was established by the General Assembly in 1976 to represent the consumers of Pennsylvania in matters involving their utility service.
Consumer Shopping Guides & Statistics
Residential Electric Shopping Guide
Learn how to shop for electricity and compare prices for generation suppliers in each major electric utility service territory.
Residential Natural Gas Shopping Guide
Learn how to shop for natural gas and compare prices for gas suppliers in each major natural gas utility service territory.
Electric Shopping Statistics
A quarterly update showing the number and percentage of customers that are being served by alternative electric generation suppliers throughout PA.
Residential Natural Gas Shopping Statistics
A quarterly update showing the number and percentage of residential customers served by alternative natural gas suppliers throughout PA.
Annual Reports
Executive Summary of the Annual Report – Fiscal Year 2020-2021
Office of Consumer Advocate – Annual Report for Fiscal Year 2020-2021
Important Message
What you Need to Know about the Phase Out of 3G Networks
Find out if you are eligible for heating assistance through LIHEAP
Are you at risk of having your water/wastewater services shut off? LIHWAP may be able to help.
Concerned about the rising electric and natural gas prices this winter? Prepare now:
Click here for tips.
Careers
Job Opening: The PA Office of Consumer Advocate is hiring for Assistant Consumer Advocate. Click here to view the posting.
Contact Information
555 Walnut Street
5th Floor Forum Place
Harrisburg, PA 17101-1923
Phone: (717) 783-5048
Toll Free: (800) 684-6560
Fax: (717) 783-7152
Email: consumer@paoca.org
