Consumer Corner

electricity outage contact information

pennsylvania energy consumer bill of rights

As a residential PA energy customer, you have both rights and responsibilities that ensure fair dealings between you and your utility company.

consumer tips

OCA tips for utility consumers and links to educational sources and tips.

oca education and outreach

The OCA participates in many public forums, seminars, community meetings and through the media to educate customers on current utility issues. You may contact the OCA if you would like someone from our staff to give a presentation about a utility issue.


Click the link above for the PUC’s forms and instructions for filing a complaint, comment or protest. Please check the PUC’s website before filling out a form to make sure that you have the most recent version. The PUC’s website states that it will reject complaints that use previous versions of the forms.


List of Pennsylvania Public Utilities

Columbia Gas of Pennsylvania, Inc.  1-888-275-4674
– Columbia’s Community Outreach
– Columbia’s Energy Audit
Peoples Natural Gas Company  1-800-764-0111
Equitable Gas Company  1-800-654-6335
National Fuel Gas Distribution, Pennsylvania Division  1-800-365-3234
PECO Energy Company, Gas Division  1-800-494-4000
PGW (Philadelphia Gas Works)  215-235-1000
T.W. Phillips  1-800-222-5101
NUI – Valley Cities Gas  570-888-9664
UGI Penn Natural Gas  1-888-743-6374
UGI Utilities, Inc.  1-800-276-2722

Aqua America, Inc.

Consumers Water Company
– Roaring Creek Division
– Susquehanna Division
– Shenango Valley Division

Pennsylvania-American Water Company

United Water Company (formerly General Waterworks, Dauphin Consolidated Water Company, among others)

York Water Company

Pennsylvania Office of Consumer Advocate

555 Walnut Street
5th Floor Forum Place
Harrisburg, PA 17101-1923

Phone: 717-783-5048
Toll Free: 800-684-6560
Fax: 717-783-7152

Scroll to Top