Consumer Corner

Consumer Corner

electricity outage contact information

pennsylvania energy consumer bill of rights

oca education and outreach

The OCA participates in many public forums, seminars, community meetings and through the media to educate customers on current utility issues. You may contact the OCA if you would like someone from our staff to give a presentation about a utility issue.

PUC COMPLANT FORMS

Click the link above for the PUC’s forms and instructions for filing a complaint, comment or protest. Please check the PUC’s website before filling out a form to make sure that you have the most recent version. The PUC’s website states that it will reject complaints that use previous versions of the forms.

List of Pennsylvania Public Utilities

List of Pennsylvania Public Utilities

Customer Information Numbers for Pennsylvania Electric Distribution Companies

Allegheny Power
1-800-255-3443
Citizens’ Electric Company 570-524-2231
Duquesne Light Company 1-888-393-7100
First Energy 1-888-478-2300
PECO Energy 1-800-494-4000
PP&L 1-888-668-4775
Penn Power 1-800-451-9739
Pike County Light & Power Company 877-434-4100
UGI 1-800-962-1212
Wellsboro Electric Company 717-724-3516

For more information on individual companies’ programs, click on the company of your choice.

For more information on individual companies’ programs, click on the company of your choice.

Pennsylvania Natural Gas Utilities:


Columbia Gas of Pennsylvania, Inc.  1-888-275-4674
– Columbia’s Community Outreach
– Columbia’s Energy Audit
Peoples Natural Gas Company  1-800-764-0111
Equitable Gas Company  1-800-654-6335
National Fuel Gas Distribution, Pennsylvania Division  1-800-365-3234
PECO Energy Company, Gas Division  1-800-494-4000
PGW (Philadelphia Gas Works)  215-235-1000
T.W. Phillips  1-800-222-5101
NUI – Valley Cities Gas  570-888-9664
UGI Penn Natural Gas  1-888-743-6374
UGI Utilities, Inc.  1-800-276-2722

PENNSYLVANIA MAJOR JURISDICTIONAL WATER COMPANIES

Aqua America, Inc.

Consumers Water Company
– Roaring Creek Division
– Susquehanna Division
– Shenango Valley Division

Pennsylvania-American Water Company

United Water Company (formerly General Waterworks, Dauphin Consolidated Water Company, among others)

York Water Company

Darryl A. Lawrence,
Consumer Advocate

555 Walnut Street
5th Floor Forum Place
Harrisburg, PA 17101-1923

Phone: 717-783-5048
Toll Free: 800-684-6560
Fax: 717-783-7152
Email: consumer@paoca.org

Scroll to Top