Consumer Corner
electricity outage contact information
pennsylvania energy consumer bill of rights
As a residential PA energy customer, you have both rights and responsibilities that ensure fair dealings between you and your utility company.
consumer tips
OCA tips for utility consumers and links to educational sources and tips.
oca education and outreach
The OCA participates in many public forums, seminars, community meetings and through the media to educate customers on current utility issues. You may contact the OCA if you would like someone from our staff to give a presentation about a utility issue.
PUC COMPLANT FORMS
Click the link above for the PUC’s forms and instructions for filing a complaint, comment or protest. Please check the PUC’s website before filling out a form to make sure that you have the most recent version. The PUC’s website states that it will reject complaints that use previous versions of the forms.
